Support
Help for products, operators, and organizations.
Start by selecting what you need help with. If you use one of our products through a specific operator or organization, contact them directly for account- and service-specific matters.
Step one
What do you need help with?
Product documentation
Operator and administrator documentation is provided with each deployment. A public documentation library is planned.
Availability
A public status page is planned and will be linked here once configured. Until then, contact support to confirm service availability.
Urgent operational issues
Operators with a service agreement should follow the escalation path defined in that agreement. Others can use the support form below.
Still to be published: posted business hours and a public service status page. Support email is live at support@pickyoutech.com.
Frequently asked
Common questions.
Contact support
Send a support request.
Include what you were trying to do, what happened instead, the approximate date and time, and the role you were using.
Reporting a security concern? Please use the Trust & Security page instead.